TimeTec
合作伙伴常见问题
在TimeTec全球经销商计划如何经销商的许多层面有哪些?

该TimeTec全球经销商计划有两个经销商的水平。
1.Distributor 2.Dealer

有什么区别代理商和经销商?
分销商 经销商
• Higher level than the dealer
• Enjoys a higher profit sharing percentage plus a higher sales quota
• Obtain a distributor’s admin account to monitor dealer and customer accounts
• Allowed to appoint dealers in their areas
•单级经销商
•基本销售提成比例和较低的销售配额
•鉴于经销商的管理员帐户来监视自己的销售
如何确定经销商的资格申请?
分销商 经销商
• 具有现有经销商的分销渠道 • 没有现有的经销商的分销渠道
I'm currently an authorized FingerTec reseller, am I automatically qualified as a TimeTec reseller also?

Yes. Being a FingerTec Authorized Reseller makes you a TimeTec reseller instantaneously. However, you will still have to fill up a registration form for the TimeTec system, and accept the terms and conditions of the reseller agreement to activate your TimeTec resellership.

What is my responsibility as a reseller?

You have to sign up as many customers as possible and handle all the system's set up, training, commissioning and after sales service.

是否有最低投资要求加入TimeTec全球经销商计划?

目前,TimeTec不会强加任何金钱投资入手TimeTec全球经销商计划在任何水平。

如何成为全球TimeTec经销商计划的一部分吗?

进入网上报名页面在http://www.timeteccloud.com/become_partner ,选择合作伙伴的类型,填写了所有必要的信息并提交在线申请表格。我们可能升级或通过回顾降级合作伙伴的应用程序类型。一旦获得批准,各经销商将获得与10个用户许可证激活免费试玩账号。

如何报名上TimeTec全球经销商计划的培训?

我们提供在线培训;您可以与我们在网络研讨会会议注册http://www.fingertec.com/webinar/timeteccloud/ 。您也可以邀请您的客户或潜在客户参加训练。目前,我们进行的英语全部课程。为了达到更多的观众,建议您在您的本地语言进行培训课程,你也可以使用我们的网络研讨会工具。与我们联络,以建立自己的网络研讨会会议在任何时间都没有。

I'm interested to be a new reseller but I don't have any experience selling FingerTec or cloud solution. Can you advise me on how to proceed?

If you are new to FingerTec and TimeTec, you will need to learn the TimeTec application by attending one of our Webinar sessions and use the trial account. Account that is not active within 6 months will be disabled automatically. Our team will follow up with you once you are registered with us.

我必须签署一份合作协议,成为经销商?

是。一旦我们接受您的应用程序时,您将收到一封电子邮件,要求您激活您的合作伙伴关系的帐户。通过激活帐户,则必须在合伙协议中的条款和条件达成一致。

TimeTec最终将推出共8个云解决方案,为经销商自动赋予出售的所有应用程序的权利?

不可以。您只适用于您感兴趣,当你填补了网上申请表格中的云解决方案。当然,你可以选择更多,如果你有信心实现销售配额为您设置。

Do you impose any yearly sales quota on resellers?

Yes. Sales commitments vary from one country to another, and for different reseller levels. For more info, please consult us at info@timeteccloud.com.

Would you refer online inquiries from our country to us?

Every customer would be assigned to one reseller for a better local support. Hence, we will pass any local inquiry received to the local reseller and it is solely at our discretion.

是否TimeTec提供给经销商的营销支持?

是。详情请参阅活动赞助计划的更多细节。

What is the price structure of TimeTec and what is my profit margin?

Please refer to the following links for our pricing.

TimeTec TA TimeTec Patrol
i-Neighbour EpiCamera

All Resellers will enjoy 20-40% profit margin. Please consult our sales department about your earning margin.

I'm currently your FingerTec distributor. Could I appoint dealers in your TimeTec system? And how much profit would I get once my dealers sign up some TimeTec customers?

As a distributor, you normally enjoy 40% margin from the direct total billing from your direct sign-up customers and our TimeTec system caters to two level of sales which you can register dealers under your account and enjoy a 10-15% margin of their total billing. Being a distributor, you need to provide your reseller with TimeTec training.

How should the payments be transacted, through the reseller or through TimeTec?

It’s up to you. If the customer chooses to do an online payment, the activation of the licenses will be in real time, however, if the customer pays through you via offline methods, it would take a while for the whole payment process to be cleared because we need to wait for the payment from you before we could activate the licenses. Please refer to our Payment Policy for more information.

Is it permissible to sell TimeTec cloud service subscription in our local currency?

Yes, but the selling of the licenses in local currency is only acceptable for offline payment methods. If your customers pay for the subscription online, only USD currency is acceptable.

Once my customers have made the payment to you, how would you reimburse my margin to me?

We will credit your margin into your account once the transfer is cleared. Click here for more information on the commission process.

Transfer of money always involves bank charges. Who will be bearing the charges in this case?

The receiving end will bear the bank charges and transaction fees. For example, if the customer pays directly to us via PayPal, we will absorb the bank charges.
However, when you cash out your profit margin from your account, you will have to bear the bank charges.

How can I keep track of my customers' or dealers' records?

Your Reseller Account enables you to keep track of all your customers and dealers' records. You may log in to check their status anytime you want.

If my customers paid me in local currency, should I be paying you in local currency too?

No. All payments made to TimeTec must be in US dollars. Any gain or loss due to currency exchange shall be borne by you. Hence, make sure you find out the right exchange rate to be charged to your customers.

If my customers pay directly to you online, when and how shall I cash out my earning?

You can log in and check your account anytime for the total commission that you have earned, and cash out any amount in your balance at anytime via PayPal account or you can use it to offset your FingerTec order from us.

Do I need to have a PayPal account to carry out any online transactions with you?

You are strongly encouraged to have a Paypal account for convenience, unless the service is not offered in your country; you may arrange other option to make payment to us.

You give a certain percentage discount for longer term of subscription to customers, would it affect my earnings?

Yes. Your profit sharing margin would always based on the total billing of customers.

If my customer subscribes to a one year billing cycle, will I get my profit sharing in full?

Yes. You'll always get your share in full once your client completed their payment.

I want to bundle some hardware with TimeTec solution. Are there any additional products or gadgets TimeTec offer?

Yes we do. We offer several IoT devices applicable to TimeTec solutions, please refer to the following:

TimeTec TA i-Neighbour  
• Biometric Reader • Smart Card Reader • Smart Lock ML-10B
• Beacon • Siren Kit • Smart LPR
• NFC Tag (also compatible with TimeTec Patrol) • Lift Control Panel BLE-16 • Smart Reader H2b
  • BLE-2 • Wireless Alarm System
  • Smart IP Camera • Smart Turnstile

The hardware should be billed separately from TimeTec sales, but if the customer chooses to pay through you, you could include both hardware and TimeTec subscription fee into your total billing. Please contact our Sales team at info@timeteccloud.com for any enquiries.

How do you send the hardware? Will you arrange the shipment or do I have to arrange it on my own?

You can either arrange the shipment by yourself or liaise with our Sales team. Please note that you will be responsible for all charges related to the shipping, including all taxes.

Since TimeTec operates on a subscription basis; could I also offer hardware rental to my clients?

Yes you may do so, but TimeTec will not offer you any rental services. Your dealing with TimeTec would remain as an outright sales basis.

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