TimeTec
Partner Program FAQs
Quantos níveis de revendedor estão lá em TimeTec Programa de Revendedor Global?

O Programa de Revenda TimeTec global tem dois níveis de revenda.
1.Distributor 2.Dealer

Quais são as diferenças Distribuidor e negociante?
DISTRIBUIDOR DISTRIBUIDOR
• Higher level than the dealer
• Enjoys a higher profit sharing percentage plus a higher sales quota
• Obtain a distributor’s admin account to monitor dealer and customer accounts
• Allowed to appoint dealers in their areas
• revendedor nível único
• Básico percentual de comissão de vendas e menores vendas quota
• Dada a conta de administrador de um negociante para monitorar próprias vendas
Como determinar a elegibilidade do revendedor para aplicar?
DISTRIBUIDOR DISTRIBUIDOR
• Possuem canal de distribuição revendedor existente • Sem canal de distribuição revendedor existente
I'm currently an authorized FingerTec reseller, am I automatically qualified as a TimeTec reseller also?

Yes. Being a FingerTec Authorized Reseller makes you a TimeTec reseller instantaneously. However, you will still have to fill up a registration form for the TimeTec system, and accept the terms and conditions of the reseller agreement to activate your TimeTec resellership.

What is my responsibility as a reseller?

You have to sign up as many customers as possible and handle all the system's set up, training, commissioning and after sales service.

Existe um requisito mínimo de investimento para participar do Programa TimeTec global Revenda?

Atualmente, TimeTec não impõe qualquer investimento monetário para começar com TimeTec Programa de Revendedor Global em quaisquer níveis.

Como ser uma parte do Programa de Revenda TimeTec global?

Vá para a página de inscrição online em http://www.timeteccloud.com/become_partner , escolha o tipo de parceria, preencher todas as informações necessárias e enviar o formulário de inscrição online. Podemos atualizar ou reduzir o seu tipo de aplicação Parceria após examinar. Uma vez aprovado, cada revendedor, será dada uma conta demo gratuita com a ativação de 10 licenças de usuário.

Como se inscrever para a formação de Revenda de TimeTec global?

Nós fornecemos o treinamento on-line; você pode registrar com a gente para sessões de Webinar no http://www.fingertec.com/webinar/timeteccloud/ . Você também pode convidar seus clientes ou seus potenciais clientes para se juntar à sessão de treinamento. No momento, realizamos todos os cursos de Inglês. Para chegar a mais público, você são incentivados a realizar cursos de formação em sua-língua local e você também pode usar nossa ferramenta de webinar. Fazer a ligação com-nos a criar as suas próprias sessões Webinar em nenhum momento a todos.

I'm interested to be a new reseller but I don't have any experience selling FingerTec or cloud solution. Can you advise me on how to proceed?

If you are new to FingerTec and TimeTec, you will need to learn the TimeTec application by attending one of our Webinar sessions and use the trial account. Account that is not active within 6 months will be disabled automatically. Our team will follow up with you once you are registered with us.

Eu tenho que assinar um Acordo de Parceria para se tornar um revendedor?

Sim. Uma vez que aceitou o seu pedido, você receberá um e-mail, o que requer que você ative sua conta de parceria. Ao ativar a conta, você tem que concordar com os termos e condições do Acordo de Parceria.

TimeTec acabará por lançar um total de soluções de 8 nuvem, é um revendedor dado automaticamente o direito de vender todas as aplicações?

Não. Você só se aplicam para a solução de nuvem que você está interessado em quando você está preenchendo o formulário de inscrição online. Claro que você pode optar por mais se você tem a confiança para alcançar a quota de vendas definido para você.

Do you impose any yearly sales quota on resellers?

Yes. Sales commitments vary from one country to another, and for different reseller levels. For more info, please consult us at info@timeteccloud.com.

Would you refer online inquiries from our country to us?

Every customer would be assigned to one reseller for a better local support. Hence, we will pass any local inquiry received to the local reseller and it is solely at our discretion.

Será TimeTec fornecer suporte de marketing para os revendedores?

Sim. Por favor, consulte Programa de patrocínio de eventos para obter mais detalhes.

What is the price structure of TimeTec and what is my profit margin?

Please refer to the following links for our pricing.

TimeTec TA TimeTec Patrol
i-Neighbour EpiCamera

All Resellers will enjoy 20-40% profit margin. Please consult our sales department about your earning margin.

I'm currently your FingerTec distributor. Could I appoint dealers in your TimeTec system? And how much profit would I get once my dealers sign up some TimeTec customers?

As a distributor, you normally enjoy 40% margin from the direct total billing from your direct sign-up customers and our TimeTec system caters to two level of sales which you can register dealers under your account and enjoy a 10-15% margin of their total billing. Being a distributor, you need to provide your reseller with TimeTec training.

How should the payments be transacted, through the reseller or through TimeTec?

It’s up to you. If the customer chooses to do an online payment, the activation of the licenses will be in real time, however, if the customer pays through you via offline methods, it would take a while for the whole payment process to be cleared because we need to wait for the payment from you before we could activate the licenses. Please refer to our Payment Policy for more information.

Is it permissible to sell TimeTec cloud service subscription in our local currency?

Yes, but the selling of the licenses in local currency is only acceptable for offline payment methods. If your customers pay for the subscription online, only USD currency is acceptable.

Once my customers have made the payment to you, how would you reimburse my margin to me?

We will credit your margin into your account once the transfer is cleared. Click here for more information on the commission process.

Transfer of money always involves bank charges. Who will be bearing the charges in this case?

The receiving end will bear the bank charges and transaction fees. For example, if the customer pays directly to us via PayPal, we will absorb the bank charges.
However, when you cash out your profit margin from your account, you will have to bear the bank charges.

How can I keep track of my customers' or dealers' records?

Your Reseller Account enables you to keep track of all your customers and dealers' records. You may log in to check their status anytime you want.

If my customers paid me in local currency, should I be paying you in local currency too?

No. All payments made to TimeTec must be in US dollars. Any gain or loss due to currency exchange shall be borne by you. Hence, make sure you find out the right exchange rate to be charged to your customers.

If my customers pay directly to you online, when and how shall I cash out my earning?

You can log in and check your account anytime for the total commission that you have earned, and cash out any amount in your balance at anytime via PayPal account or you can use it to offset your FingerTec order from us.

Do I need to have a PayPal account to carry out any online transactions with you?

You are strongly encouraged to have a Paypal account for convenience, unless the service is not offered in your country; you may arrange other option to make payment to us.

You give a certain percentage discount for longer term of subscription to customers, would it affect my earnings?

Yes. Your profit sharing margin would always based on the total billing of customers.

If my customer subscribes to a one year billing cycle, will I get my profit sharing in full?

Yes. You'll always get your share in full once your client completed their payment.

I want to bundle some hardware with TimeTec solution. Are there any additional products or gadgets TimeTec offer?

Yes we do. We offer several IoT devices applicable to TimeTec solutions, please refer to the following:

TimeTec TA i-Neighbour  
• Biometric Reader • Smart Card Reader • Smart Lock ML-10B
• Beacon • Siren Kit • Smart LPR
• NFC Tag (also compatible with TimeTec Patrol) • Lift Control Panel BLE-16 • Smart Reader H2b
  • BLE-2 • Wireless Alarm System
  • Smart IP Camera • Smart Turnstile

The hardware should be billed separately from TimeTec sales, but if the customer chooses to pay through you, you could include both hardware and TimeTec subscription fee into your total billing. Please contact our Sales team at info@timeteccloud.com for any enquiries.

How do you send the hardware? Will you arrange the shipment or do I have to arrange it on my own?

You can either arrange the shipment by yourself or liaise with our Sales team. Please note that you will be responsible for all charges related to the shipping, including all taxes.

Since TimeTec operates on a subscription basis; could I also offer hardware rental to my clients?

Yes you may do so, but TimeTec will not offer you any rental services. Your dealing with TimeTec would remain as an outright sales basis.

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