TimeTec
Partner Program Domande Frequenti
Quanti livelli di rivenditore ci sono in TimeTec Programma globale per rivenditori?

Il Programma Globale TimeTec Reseller ha due livelli rivenditori.
1.Distributor 2.Dealer

Quali sono le differenze distributore e rivenditore?
DISTRIBUTORE RIVENDITORE
• Higher level than the dealer
• Enjoys a higher profit sharing percentage plus a higher sales quota
• Obtain a distributor’s admin account to monitor dealer and customer accounts
• Allowed to appoint dealers in their areas
• rivenditore livello di singolo
• quota di commissione di vendita di base percentuale e minori vendite
• Dato account amministratore di un concessionario di monitorare proprie vendite
Come determinare l'idoneità del rivenditore di applicare?
DISTRIBUTORE RIVENDITORE
• In possesso di canale di distribuzione rivenditore esistente • Nessun canale di distribuzione rivenditore esistente
I'm currently an authorized FingerTec reseller, am I automatically qualified as a TimeTec reseller also?

Yes. Being a FingerTec Authorized Reseller makes you a TimeTec reseller instantaneously. However, you will still have to fill up a registration form for the TimeTec system, and accept the terms and conditions of the reseller agreement to activate your TimeTec resellership.

What is my responsibility as a reseller?

You have to sign up as many customers as possible and handle all the system's set up, training, commissioning and after sales service.

Esiste un requisito minimo di investimento per partecipare al programma globale TimeTec Reseller?

Attualmente, TimeTec non impone alcun investimento monetario di iniziare con TimeTec Programma Globale per rivenditori a qualsiasi livello.

Come essere una parte del programma globale TimeTec Reseller?

Vai alla pagina di iscrizione online a http://www.timeteccloud.com/become_partner , scegliere il tipo di collaborazione, riempire tutte le informazioni richieste e inviare il modulo di domanda on-line. Potremmo aumentare o ridurre il tipo di applicazione Partnership sulla revisione. Una volta approvato, ogni rivenditore sarà dato un account demo gratuito con l'attivazione di 10 licenze utente.

Come iscriversi per la formazione in programma TimeTec globale Reseller?

Offriamo formazione on-line; è possibile registrarsi con noi per le sessioni Webinar a http://www.fingertec.com/webinar/timeteccloud/ . È inoltre possibile invitare i tuoi clienti o potenziali clienti di unirsi alla sessione di allenamento. Al momento, conduciamo tutti i corsi in lingua inglese. Per raggiungere più pubblico, si sono incoraggiati a condurre corsi di formazione nella tua lingua locale e si può anche utilizzare il nostro strumento di webinar. Mantenere i contatti con noi per impostare le proprie sessioni Webinar in pochissimo tempo.

I'm interested to be a new reseller but I don't have any experience selling FingerTec or cloud solution. Can you advise me on how to proceed?

If you are new to FingerTec and TimeTec, you will need to learn the TimeTec application by attending one of our Webinar sessions and use the trial account. Account that is not active within 6 months will be disabled automatically. Our team will follow up with you once you are registered with us.

Devo firmare un accordo di partenariato per diventare un rivenditore?

Sì. Una volta che abbiamo accettato l'applicazione, si riceverà una e-mail, che richiede di attivare il tuo account partenariato. Attivando l'account, si dovrà concordare i termini e le condizioni dell'accordo di partenariato.

TimeTec finirà per lanciare un totale di soluzioni 8 cloud, è un rivenditore determinato automaticamente il diritto di vendere tutte le applicazioni?

No. Si applica solo per la soluzione cloud che ti interessa quando si sta riempiendo il modulo di domanda on-line. Naturalmente si può optare per di più se si ha la fiducia necessaria per ottenere la quota di vendita impostato per voi.

Do you impose any yearly sales quota on resellers?

Yes. Sales commitments vary from one country to another, and for different reseller levels. For more info, please consult us at info@timeteccloud.com.

Would you refer online inquiries from our country to us?

Every customer would be assigned to one reseller for a better local support. Hence, we will pass any local inquiry received to the local reseller and it is solely at our discretion.

Non TimeTec fornire il supporto marketing per i rivenditori?

Sì. Si prega di fare riferimento a eventi Programma di Sponsorizzazione per maggiori dettagli.

What is the price structure of TimeTec and what is my profit margin?

Please refer to the following links for our pricing.

TimeTec TA TimeTec Patrol
i-Neighbour EpiCamera

All Resellers will enjoy 20-40% profit margin. Please consult our sales department about your earning margin.

I'm currently your FingerTec distributor. Could I appoint dealers in your TimeTec system? And how much profit would I get once my dealers sign up some TimeTec customers?

As a distributor, you normally enjoy 40% margin from the direct total billing from your direct sign-up customers and our TimeTec system caters to two level of sales which you can register dealers under your account and enjoy a 10-15% margin of their total billing. Being a distributor, you need to provide your reseller with TimeTec training.

How should the payments be transacted, through the reseller or through TimeTec?

It’s up to you. If the customer chooses to do an online payment, the activation of the licenses will be in real time, however, if the customer pays through you via offline methods, it would take a while for the whole payment process to be cleared because we need to wait for the payment from you before we could activate the licenses. Please refer to our Payment Policy for more information.

Is it permissible to sell TimeTec cloud service subscription in our local currency?

Yes, but the selling of the licenses in local currency is only acceptable for offline payment methods. If your customers pay for the subscription online, only USD currency is acceptable.

Once my customers have made the payment to you, how would you reimburse my margin to me?

We will credit your margin into your account once the transfer is cleared. Click here for more information on the commission process.

Transfer of money always involves bank charges. Who will be bearing the charges in this case?

The receiving end will bear the bank charges and transaction fees. For example, if the customer pays directly to us via PayPal, we will absorb the bank charges.
However, when you cash out your profit margin from your account, you will have to bear the bank charges.

How can I keep track of my customers' or dealers' records?

Your Reseller Account enables you to keep track of all your customers and dealers' records. You may log in to check their status anytime you want.

If my customers paid me in local currency, should I be paying you in local currency too?

No. All payments made to TimeTec must be in US dollars. Any gain or loss due to currency exchange shall be borne by you. Hence, make sure you find out the right exchange rate to be charged to your customers.

If my customers pay directly to you online, when and how shall I cash out my earning?

You can log in and check your account anytime for the total commission that you have earned, and cash out any amount in your balance at anytime via PayPal account or you can use it to offset your FingerTec order from us.

Do I need to have a PayPal account to carry out any online transactions with you?

You are strongly encouraged to have a Paypal account for convenience, unless the service is not offered in your country; you may arrange other option to make payment to us.

You give a certain percentage discount for longer term of subscription to customers, would it affect my earnings?

Yes. Your profit sharing margin would always based on the total billing of customers.

If my customer subscribes to a one year billing cycle, will I get my profit sharing in full?

Yes. You'll always get your share in full once your client completed their payment.

I want to bundle some hardware with TimeTec solution. Are there any additional products or gadgets TimeTec offer?

Yes we do. We offer several IoT devices applicable to TimeTec solutions, please refer to the following:

TimeTec TA i-Neighbour  
• Biometric Reader • Smart Card Reader • Smart Lock ML-10B
• Beacon • Siren Kit • Smart LPR
• NFC Tag (also compatible with TimeTec Patrol) • Lift Control Panel BLE-16 • Smart Reader H2b
  • BLE-2 • Wireless Alarm System
  • Smart IP Camera • Smart Turnstile

The hardware should be billed separately from TimeTec sales, but if the customer chooses to pay through you, you could include both hardware and TimeTec subscription fee into your total billing. Please contact our Sales team at info@timeteccloud.com for any enquiries.

How do you send the hardware? Will you arrange the shipment or do I have to arrange it on my own?

You can either arrange the shipment by yourself or liaise with our Sales team. Please note that you will be responsible for all charges related to the shipping, including all taxes.

Since TimeTec operates on a subscription basis; could I also offer hardware rental to my clients?

Yes you may do so, but TimeTec will not offer you any rental services. Your dealing with TimeTec would remain as an outright sales basis.

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